SALES

5.0

SERVICE

4.5

337 ratings and 218 comments received in the last 90 days.

23 August 2025

Completely satisfied no issues brilliant overall

22 August 2025

Having had several cars from this branch I appreciate the amount of work and preparation Tom did ahead of time to ensure everything was ready for my arrival.

22 August 2025

Clear and friendly advice with great personalised care from Emma and Carl in Newcastle

15 August 2025

Good handover of vehicles and everything was explained throughout. Emma (Embleton) worked hard to find the right deal for us that met our aspirations

13 August 2025

Look after like royalty enjoyed the whole experience.

02 August 2025

Garage had an issue taxing cars so I had to wait over a week for delivery and as a consequence I had to sign finance documents a few times. Not major just a little frustrating, however garage very apologetic about it. No pain protect paperwork given

02 August 2025

Excellent sales experience, with the outcome and car I wanted.

01 August 2025

The friendly staff made the whole experience special. Helpful, caring and patient, we couldn't have asked for more. We were kept well informed during the whole process, time and attention given was second to none.

31 July 2025

Straight forward not complications

14 July 2025

Extremely satisfied. The team at Lloyds BMW made the entire process seamless. Alex Curtis was especially helpful-clear, informative, and supportive without being pushy. The handover was smooth, and everything was well explained. Excellent experience.

27 August 2025

People always very helpful and professional.

27 August 2025

No issues very helpful

26 August 2025

Kept informed of progress of service and when it was ready

25 August 2025

I was told that the job was completed and arrived to find that it wasn't. On the plus side I was then given a courtesy car and when my car was ready it had been washed and valeted.

25 August 2025

Work completed on time

25 August 2025

excellent service

25 August 2025

See previous.

24 August 2025

Satisfied with the service

23 August 2025

Very professional and efficient.

23 August 2025

Efficient and professional

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