SALES

5.0

SERVICE

4.5

338 ratings and 187 comments received in the last 90 days.

05 July 2025

From purchasing to handover the dealership representative (Tom Heslop ) with his extensive knowledge ensured our purchase was made to measure to our needs and aspirations.

05 July 2025

Excellent service and arrention

05 July 2025

The staff at Lloyd BMW Newcastle have always gone the extra mile to provide the product I was after

04 July 2025

Great service throughout the process all questions answered

03 July 2025

Everyone was friendly, professional and made me feel at home

03 July 2025

Everything was planned and prepared and the handover was smooth.

03 July 2025

It was very good but i did feel it was left to me to chase for updates on progress.

01 July 2025

Again no pressure sales and Alex and Craig sourced a car to my specification I wanted

01 July 2025

It was proving difficult to actually get a car that fulfilled my specifications in the time frame but the sales exec I had was wonderful

18 June 2025

Tom did all he could to make the experience great

05 July 2025

The whole process was straight forward and information was given clearly. The only downside was that the courtesy car had empty bottles and a chocolate bar wrapper in the side pocket and the dashboard had many finger prints on it.

05 July 2025

It's a beautiful franchise and staff are lovely

05 July 2025

As above

05 July 2025

As above plus the rattle on my car has been fixed

05 July 2025

The service was completed in the time I was informed it would

04 July 2025

Very satisfied

04 July 2025

Reception .Staff. Salesman . gave genuine impression they cared. Not just about commission

04 July 2025

Friendly staff and I love the fact that when I call to book a service, I speak with a person from the dealership not a centralised center

04 July 2025

The service staff have the highest professional manner. In particular Sarah Caisley always has time to liaise with me. Kate Armstrong was very impressive & knowledge in helping renew my service plan, answering the questions I had. She was excellent.

04 July 2025

Very satisfied, everyone I dealt with was polite, friendly and helpful

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