SALES

5.0

SERVICE

4.5

323 ratings and 174 comments received in the last 90 days.

03 July 2025

Everything was planned and prepared and the handover was smooth.

03 July 2025

Everyone was friendly, professional and made me feel at home

03 July 2025

It was very good but i did feel it was left to me to chase for updates on progress.

01 July 2025

Again no pressure sales and Alex and Craig sourced a car to my specification I wanted

01 July 2025

It was proving difficult to actually get a car that fulfilled my specifications in the time frame but the sales exec I had was wonderful

18 June 2025

Tom did all he could to make the experience great

16 June 2025

Our sales exec, David Leadley, did a fantastic job of showing us the bmw models we were interested in, he went the extra mile to ensure we saw the packages and paint options that caught our eye and arranged 2 test drives that secured our car

04 June 2025

I am very satisfied, and hope that this is the beginning of a long-term relationship between myself, BMW Lloyd Newcastle and Alex Curits

03 June 2025

Great service Knowledgeable and helpful

31 May 2025

From walking in the show room from reception to driving the car out of the building the whole team was fantastic

Response from Lloyd Newcastle Upon Tyne

Thank you for your Five Star rating, I am pleased the team looked after you so well during the purchase of your new BMW. We wish you many happy motoring miles and look forward to seeing you again in the future. Regards, David Stuart - Head of Business

02 July 2025

Like I say, staff were lovely but left feeling out of pocket significantly when I was invited for a free check and valet (which wasn't very good)

01 July 2025

problem sorted in a friendly , professional manner

01 July 2025

It was a good experience from the initial call to book it in to getting a valeted car on collection.

30 June 2025

Nice people

30 June 2025

No issues

30 June 2025

Nice modern clean branch, well trained staff welcoming on arrival, very professional

30 June 2025

No complaints

30 June 2025

Everything smooth and painless, even with a hiccup made by Enterprise

27 June 2025

Very good service

26 June 2025

No one went over my MOT or results from it was just pay and leave basically

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